Studio FAQ

The honest answers.

Everything you might be wondering about how this works. If we missed something, email us.

What makes TruthWear different

Most custom shirt sites hand you a blank canvas and expect you to be the designer. At TruthWear a real human designer makes your artwork. You bring photos, a feeling, and a few words, and a designer turns them into real wearable art. Every piece is built from your own photo and moment, so it literally cannot exist for anyone else. Nothing prints and nothing is charged until you approve the artwork, and your design is saved to your account so you can reorder anytime. We turn your truth into something you can wear — and nobody else on earth has one.

No. If you can upload a photo and type a few words, you can order a TruthWear piece. A real designer does all of the design work for you.

Who creates the shirt

A real human designer on our team. You send up to 5 photos, the words you want on the shirt, and a short description of the idea. A designer then creates the artwork by hand — there is no self-serve generator and no instant on-screen preview.

No. You describe what you want; the designer handles the rest.

Yes — and you are not charged until you do. We email you a private link to your artwork. You approve it, or ask for changes (up to 3 free rounds, and you can attach new photos with your notes). Only after you approve do you choose shirt color and size and pay.

Yes. Your design is private to you and never sold to anyone else. You can reorder your approved design anytime from your account.

Only photos you own or have permission to use. Do not upload celebrity images, sports or brand logos, copyrighted artwork, or someone else's image without their permission.

The shirt itself

Bella+Canvas 3001 — 100% airlume combed and ring-spun cotton, heavyweight, classic unisex fit. Industry-standard premium blank used by most boutique brands.

Check the size guide on the checkout page (look for the 'Size guide' link). Boxy unisex sizing — if you're between sizes, size up. Heavyweight cotton shrinks ~3% on first wash.

A range of shirt colors — including Black, White, Navy, Vintage Black, Heather Grey and Natural. The full live color list is shown on the checkout page.

Cold wash inside out, tumble dry low or hang dry. Avoid bleach and don't iron directly over the print.

Shipping & returns

Design comes first: a designer sends your first proof in a few business days (the current promise is shown on the create page). After you approve and pay, production and US shipping typically take another week to two weeks. If you are ordering for an event, plan on roughly three weeks end to end and order early. You get tracking by email once it ships.

Yes — shipping is calculated at checkout based on your destination.

Email us within 14 days of delivery with a photo and we'll reprint or refund. Custom designs aren't returnable for taste reasons (the whole point is you approved the proof), but printing defects and wrong sizes are on us.

Yes — sign in to your account and you'll see live status (Designed → Paid → Printing → Shipped → Delivered) plus the tracking number once available.

Payment & privacy

Yes. Payment is processed by Stripe — we never see or store your card number. PCI-compliant, the same processor used by Shopify, Lyft, and Amazon.

You do. TruthWear keeps no commercial license to your specific shirt design. We may show your design publicly only if you opt in at checkout.

A designer uses it to create your artwork. It's stored privately in your account so you can reorder. We never sell it, share it, or use it for any other purpose.

Ready to create your truth?

Create My Truth